Frequently Asked Questions
No, we will collect from you at a time of your convenience.
Our computerized booking system operates on a postcode to postcode algorithm. It calculates the distance between these two postcodes and this is what you will be charged.
We look after your goods just the same as you would. The driver who collects your consignment keeps it in his vehicle. He takes it personally to the delivery address. We don't play "pass the parcel" like some couriers do.
This is not a problem. Just let us know what changes have occurred and we can contact the driver to re-route him
When you book your delivery it is important to tell our customer services staff exactly what size and weight you wish us to carry. We will then be able to send the correct sized vehicle for the job. There is a limit in size and weight for each vehicle, our staff will advise you at the time of booking.
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